2023 Membership & Marketing Hospitality Conference: ISHA & CSRA | NRA
Summer Membership & Marketing Hospitality Conference June 26-29, 2023.
JUNE 29, 2023, CSRA ONLY EVENT
HOSTED BY: COUNCIL OF STATE RESTAURANT ASSOCIATIONS (CSRA) IN COLLABORATION WITH THE NATIONAL RESTAURANT ASSOCIATION AND INTERNATIONAL SOCIETY OF HOTEL ASSOCIATIONS (ISHA)
REGISTER FOR THE CONFERENCE HERE:
Schedule of Events as of June 27, 2023
ALL TIMES ARE LOCAL/CENTRAL TIME AND ARE HELD AT THE GRAND GENEVA RESORT
Monday, June 26, 2023
9:00 am – 11:00 am CSRA Board Meeting
Linwood Ballroom SRA CEOs are invited to attend.
11:00 am – 1:00 pm CSRA Board of Directors and National Restaurant Association Linwood Ballroom Senior Staff Joint Meeting
SRA CEOs are invited to attend.
1:30 pm – 3:30 pm ISHA Board Meeting
Buttons Bay Boardroom Open to State Lodging Association CEO’s.
3:00 pm Registration
Evergreen Foyer
3:00 pm – 5:00 pm Partner Table Top Set-Up
Evergreen Foyer
3:30 pm – 4:00 pm Passion. Purpose. Promotion
Evergreen 1-2 Speaker: Stephanie Klett, President & CEO, Visit Lake Geneva
4:00 pm – 4:45 pm Harnessing the Power of Media: Enhancing your brand
Evergreen 1-2 Speaker: Dahlia El Gazzar, DAHLIA+ Agency
4:45 pm – 5:15 pm AHLA Update
Evergreen 1-2 Speaker: Marilou Halvorsen, Sr. VP, State & Local Gov’t Affairs & Industry Relations, AHLA
5:15 pm – 5:35 pm United HealthGroup Update
Evergreen 1-2 Speaker: Sara Bray Nickel, VP, Workforce and Business Development, NRA
6:00 pm – 7:30 pm 2023 Summer Conference Opening Reception
Pavilion Enjoy an evening of networking with your colleagues and peers
Tuesday, June 27, 2023
7:30 am – 9:00 am Breakfast with ISHA & CSRA Partners
ChopHouse
8:00 am – 5:00 pm Partner Tabletops
Evergreen Foyer
9:00 am – 10:30 am Crossing the Generational Divide
Evergreen 1-2 Speaker: Alicia Rainwater, The Center for Generational Kinetics
10:45 am – 11:00 am Break
Evergreen Foyer
11:00 am – 12:00 pm Unlocking the Power of Membership Engagement: Strategies for
Evergreen 1-2 a Culture of Connection and Value
Speaker: Brad Weaber, Brad Weaber Consulting Group
12:00 pm – 1:00 pm Lunch
Greenview Lawn Enjoy this networking lunch and hear a brief update from
ISHA and CSRA partner, BMI
1:15 pm – 1:35 pm Adesso Capital Update
Evergreen 1-2 Speakers: Damon Maletta, Founder and CEO, Adesso Capital
Ben Knorr, Director of Partnerships, Texas Restaurant Association.
1:35pm – 1:45 pm The importance of US Chamber of Commerce IOM
Evergreen 1 – 2 Speaker: Douglas OFlaherty, COO, South Carolina Restaurant & Lodging Assn.
1:45 pm - 2:45 pm Why Now is the time to change your pricing strategy (and how to do it)
Evergreen 1-2 Speaker: Michael Tatonetti, Founder, Pricing for Associations
2:45 pm – 5:30 pm One-on-ones with Michael Tatonetti
2:45 pm – 3:30 pm Best Practices for Membership
Galewood C Come to this session ready to brainstorm, learn, and share thoughts and ideas on challenges membership teams are faced with!
2:45 pm – 3:30 pm Best Practices for Marketing
Galewood D Come to this session ready to brainstorm, learn and share thoughts and ideas on marketing challenges with your peers!
2:45 pm – 3:30 pm Best Practices for CEOs
Galewood AB Come to this session ready to brainstorm, learn, and share thoughts and ideas on challenges that face CEOs every day!
2:34 pm – 3:30 pm Volunteer Programs That Work for Your Foundation
Evergreen 1-2 Attend this session to learn more about how you can implement successful volunteer programs for your foundation.
3:30 pm – 3:45 pm Break
Evergreen Foyer
3:45 pm – 4:00 pm AAHOA Update
Evergreen 1 – 2 Speaker: Laura Lee Blake, President & CEO, AAHOA
4:00 pm – 5:00 pm Mastering Board Engagement: Strategies for Effective Collaboration and
Evergreen 1-2 Decision-Making
Speaker: Brad Weaber, Brad Weaber Consulting Group
4:00 pm – 5:00 pm Website Peer Review
Galewood AB Open to State Restaurant and State Lodging Associations Only
5:00 pm – 5:15 pm Tradewing Demo
Evergreen 1-2 Speaker: Hannah Ashcroft, Director of Platform Sales
6:15 pm Meet in Lobby to depart for Dinner
6:30 pm - 8:30 pm 2023 Summer Conference Dinner
Chalet Enjoy an evening networking with your peers and colleagues.
Wednesday, June 28, 2023
8:00 am – 9:00 am AHA Breakfast
Evergreen 1-2 Open to ISHA members who participate in AHLA’s AHA
8:00 am – 9:00 am Breakfast
Grand Café
8:00 am – 5:00 pm Partner Tabletop
Evergreen Foyer
9:00 am – 9:30 am AHLEI Update
Evergreen 1-2 Speaker: Robin Boyce, Vice President Marketing
9:30 am – 10:30 am 5 Steps to Value Propositions that Sell
Evergreen 1-2 Speaker: Michael Tatonetti, Founder, Pricing for Associations
10:30 am – 10:45 am Break
Evergreen Foyer
10:45 am – 11:30 am Lightening Talks
Evergreen 1-2 Moderator: Emily Daunt
Learn about new concepts at State Restaurant and Lodging Associations and how you can adapt their great work
11:30 pm – 12:30 pm Getting to Yes: What Do Partners Want?
Evergreen 1-2 Speaker: Dan Kozlak, Vice President, Strategy, IEG
12:30 pm – 1:30 pm Lunch
ChopHouse Enjoy this networking lunch with your colleagues and peers.
1:30 pm ISHA Summer Meeting Concludes
1:30 pm – 2:15 pm Going Mobile: Activating apps with your membership
Evergreen 1-2
2:15 pm – 5:00pm CSRA CEO Session
Evergreen 1-2
Thursday, June 29, 2023
8:00 am – 9:00 am CSRA Breakfast
ChopHouse
9:00 am – 10:00 am The World of Non-Profit Funding: Unpacking the Mystery
Evergreen 1-2
10:15 am – 11:00 am What’s taking place with Artificial Intelligence? How Technology Is
Evergreen 1-2 Becoming More Powerful & Accessible to the Restaurant Industry
Brian Foster, Vice President of Customer Success, Orderly
11:00 am – 11:45 am Atmosphere TV: a digital presentation and overview of the product.
Evergreen 1-2
12:00 pm – 1:00 pm Lunch
Brissago
1:15 pm - 3:00 pm Non-profit Funding: From Concept to Creation
Evergreen 1-2
3:00 pm CSRA Summer Conference Concludes
