2024 CSRA I NRA Summer Membership, Marketing & Foundation Conference

Tuesday, July 9, 2024
9:00 AM (EDT)
to Thursday, July 11, 2024 at 9:00 PM (EDT)

Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive Cleveland, OH 44114-1300 United States
Category: Summer and Fall Conferences

Schedule as of June 10, 2024

Tuesday, July 9

9 - 11 a.m.

CSRA Board Meeting. By Invitation. 

11 a.m. - noon.

CSRA Board and National Restaurant Association Senior Staff Meeting. By Invitation. 

noon - 2 p.m.

CSRA Task Force Meeting. By Invitation. 

2:30-2:45 p.m.

Conference Welcome. John Barker, President, CSRA and President & CEO, Ohio Restaurant & Hospitality Alliance,

2:45-4 p.m.

Keynote Speaker

4-4:15 p.m.


4:15-5:15 p.m.

Membership Prospecting: the Tale of Three Approaches

5:30-6:30 p.m.

Reception, Marriott, East Foyer 

Wednesday, July 10

8–9 a.m.


9 -9:30 a.m. 

National Restaurant Association President and CEO Michelle Korsmo Welcome and Strategic Pillar Review.

9:30–10:30 a.m.

Artificial Intelligence for Associations: What using AI means for your state, including ethics and pitfalls, and how it enhances member engagement and streamlines member support.

10:30-11 :45 a.m.

Foundation Breakout. Prepare and Empower. Part IV of  “Unlocking Fundraising Success and Grant-Writing Training.” 

10:30-11 a.m.

Business Development and Events Breakout. Partnerships vs Sponsorships. Join NYSRA staff and SpotOn as they share their annual planning, goal development, on-boarding for success and the regular maintenance in their proactive partnership.

10:15-11 a.m.

Membership Breakout

10:15-11 a.m.

CEO Breakout

11 a.m.–noon

Lightning Talks: Insightful lessons from SRA staff: from marketing strategies, to event concepts, to leadership development and more. Submissions welcome! Apply here. 

Noon–1 p.m.


1-3 p.m.

Foundation Breakout

1-3 p.m. 

CEO Session with National Restaurant Association

1-3 p.m. 

AI Marketing Workshop: Steering Towards Tomorrow's Tech Triumphs--an immersion with a special focus on Generative AI.

Open Evening

Thursday, July 11

8–9 a.m.


9–10 a.m.

Shape Your 2025 Events Strategy. A moderated panel on momentum building, event approaches, building in assets, and creative partnership packaging.

9–10 a.m.

AI for Operators

10–10:15 a.m.


10:15-11 a.m.

Marketing using Tech Tools. Using actionable insights to enhance your organization’s impact and reach.

10:15-11 a.m.

Path and Supporting the Membership and Donor Journey via Data

11–11:15 a.m.


11:15-11:45 a.m.

Restaurants Work

Noon–1 p.m.


1-2 p.m.

Navigating Online Education, Training, and LMS

2-2:15 p.m. 


2:15-3 p.m. 

Breakout: Women in Hospitality Events 

2:15-3 p.m. 

Breakout: Membership

2:15-3 p.m. 

Breakout: CEO

5:30-9 p.m.

Reception and Dinner, Rock and Roll Hall of Fame

Shuttles depart from lobby beginning at 5:15 p.m.


For More Information:

Council of State Restaurant Associations Logo 2055 L Street, NW Suite 700
Washington, DC 20036